An Australia tour from world-renowned daredevil freestyle motorcyclists, the Crusty Demons, has hit a major snag as the company behind it has quietly gone bust.
The remainder of the tour, which has been blasted as an “absolute disaster” by hundreds of disgruntled motocross fans, has been “postponed”.
Ticketholders who have shelled out hundreds of dollars for tickets told news.com.au they now had little hope they would see a rescheduled show or receive a refund.
The tour has been mired in controversy from the get-go, beginning with a chaotic Sydney show in front of 6500 people at the Campbelltown Sports Stadium in August.
Hundreds walked out, booed loudly and complained after the show fell flat.
Now, with no news on rescheduled dates and hundreds of ticketholders demanding refunds, CEG has gone into external administration.
On social media, ticketholders reacted to the news, blasting CEG’s conduct as “totally un- Australian”.
“(We were) promised a Crusty tour of unbelievable action, little did everyone know at the time, the unbelievable action was to take everyone’s money, cancel shows, ignore everyone’s communication, pass the buck, hold out for 15 weeks from the first failure of a show and then go into liquidation without refunding those who are owed a refund,” one disgruntled Sydney fan wrote. “I guess that’s pretty unbelievable really.”
Since the August show was cut short, news.com.au has heard from freestyle motorbike fans across the country who made similar complaints about disorganisation, double-booked seats and “VIP seats” that translated to plastic seats with sub-par views of the riders.
The tour’s organiser, Complete Events Group (CEG), rescheduled the controversial Sydney show that was cut short due to strong winds.
SHOWS ‘PUT ON HOLD’
Before the rescheduled Sydney show on November 16, some Crusty Demons ticketholders around the country were sent an email telling them the rest of the Australian tour dates, including shows in Wagga Wagga and Tasmania, had been “put on hold”.
“We regret to inform you that due to several serious threats received, all remaining Crusty Demons shows 2019 shows have been put on hold,” the statement from CEG reads.
“CEG, the promoter of the events, have immediately reported threats to the police who have an official investigation in progress.
“Safety of our patrons, staff and riders is paramount and we are left with no alternative course of action at this time.”
It added that all tickets were still valid and revised show dates would be announced once the police investigation was complete.
In an email to customers, seen by news.com.au, CEG accused some customers of name calling, sharing of personal information, blatant sharing of incorrect information, and threatening messages and calls to private phone numbers or social accounts.
“CEG employees have personally reached out to members of the group in an attempt to satisfy their concerns,” a company spokeswoman wrote.
Angry ticketholders posted messages on the Crusty Demons tour page saying they had no idea the shows had been called off, and had driven for hours to arrive at empty stadiums.
Some who spoke to news.com.au told us they spent up to $860 on tickets and accommodation by that point.
“I have two very disappointed young boys,” one Sydney mother wrote on Facebook. “We have not received an email and this is the second time the Crusty Demons have let us down.
“We were one of the few that stuck it out last time and we’re disappointed with all the booing from the crowd and were willing to give you the benefit of the doubt. Not this time.”
News.com.au has been unable to contact CEG — with one number appearing to be disconnected and an email bouncing back.
There is also anger at the ticket provider Oztix, which customers have accused of “passing the buck” on refunds.
Oztix hasn’t responded to news.com.au’s request for comment, but an automated message on its customer service line tells ticketholders to contact CEG.
“If you are calling about the Crusty Demons tour, we have no further information at this time,” the message states.
WHAT WENT WRONG WITH THE SHOWS?
Freestyle motorbike fans have told news.com.au of “disastrous” Crusty Demons shows across the country, starting with a Sydney show in August.
Newcastle father-of-three Ryan Baker told news.com.au there was an hour of “boring” 20-minute interviews with riders before shortened show, after which the crowd was told to “get drunk at the bar”.
“It was a total disaster,” he said. “I’ve never been to a worse event in my entire life. Hundreds and hundreds walked out in disgust.”
The show’s organisers blamed a sudden blast of strong winds that made conditions “unworkable and life-threatening for the riders” — meaning they had to make some “adjustments to the show”.
Similar complaints about the standard of the show have emerged from the Geelong show.
Melbourne mum Kristy Burrows said the show there was filled with drawn-out interviews with the riders and women dancing in “bikinis and fishnets”.
“The show was the most boring and uneventful display I’ve ever been to and in fact at one point my friend fell asleep,” she said.
“Honestly the kids at our local skate park who wag school to smoke weed and graffiti the council wheelie bins are more exciting to watch.”
Do you know more about the Crusty Demons drama? Email benjamin.graham@news.com.au
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